Customer Service

Deliverability Setup

Align the sending identity, reply path, unsubscribe mailbox, and DNS guidance so campaign mail has the best chance of landing cleanly.

Templates

Mailing Lists

Active Schedules

Recent Log Rows

Deliverability Settings

Set the sender identity that campaign mail should use and keep DNS records aligned with that domain.

From Name

From Address

Reply-To Address

Envelope From / Return Path

Sending Domain

List-Unsubscribe Mailbox

SPF Include Host

DKIM Selector

DMARC Policy

DMARC Aggregate Mailbox

DMARC Forensic Mailbox

Header Alignment

From: AWS AI Certs Reviewer <noreply@aicertsreviewer.com>Reply-To: Return-Path:

Add the include host from your mail provider so SPF passes consistently.

Add the DKIM selector from your mail provider before large sends.

Suggested DNS Records

Publish these on your mail domain or translate them into the exact format required by your SMTP or mail platform.

SPF

TXT

Host

Value

v=spf1 mx a ~all

Publish this on the root sending domain unless your mail provider requires a different host.

DKIM

TXT or CNAME

Host

Value

Not available yet

The selector comes from your provider. This app stores the selector so the team sees the expected DNS host.

DMARC

TXT

Host

Value

v=DMARC1; p=quarantine; pct=100; fo=1

Start with quarantine if you want stronger protection without moving straight to reject.

Regular Run Path

For recurring email updates, schedule the CLI runner on the server so due campaigns send without opening this page.

php scripts/run_customer_service_email_campaigns.php

Certification Beta Access

More

Certification Beta Access

Deliverability Setup

Deliverability Settings

Header Alignment

Suggested DNS Records

Regular Run Path

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